Version 2026-07-08. Part of our Terms & Agreements.
Effective Date: July 8, 2026
Fluiid Scapes, LLC ("Fluiid Scapes," "Company," "we," "us," or "our") respects your privacy and is committed to protecting information collected through the Platform.
This Privacy Policy describes how information is collected, used, stored, shared, and protected.
By using the Platform, you consent to the practices described herein.
Information you voluntarily provide may include:
We may automatically collect:
The Platform may use:
Cookies help improve Platform functionality and user experience.
The Platform also sets first-party cookies to recognize returning visitors and sessions for our own analytics.
Fluiid Scapes may use collected information to:
A core function of the Platform is connecting homeowners with builders.
When a homeowner submits information, Fluiid Scapes may share information with participating builders.
Shared information may include:
By submitting information, homeowners authorize such sharing.
Fluiid Scapes does not sell your personal information. Your contact and design information is shared with a builder only when you direct the Platform to share it — for example, by sending your design to a builder or requesting to be matched with one.
Users consent to receive communications from Fluiid Scapes including:
Users may opt out of certain marketing communications.
Operational communications may still be required.
Fluiid Scapes may use third-party providers including:
These providers may process information on our behalf. The subsections below describe the processing most relevant to your privacy.
We use a product-analytics service (currently PostHog) to understand how the Platform is used. This includes session replay: a reconstruction of how a visitor interacts with Platform pages during a visit, including clicks, scrolling, navigation, and the design canvas.
Session replay is configured to mask everything you type. Text entered into forms — such as names, email addresses, phone numbers, and addresses — is not captured in replays.
Analytics data is associated with your account only after you sign in.
We advertise the Platform on third-party advertising platforms (currently Meta, which operates Facebook and Instagram) and measure whether those ads work. To do this, the Platform loads an advertising pixel and sends server-side conversion events.
When you take a key action on the Platform (such as creating an account or sending a design to a builder), we may send the advertising platform a conversion event that includes hashed (one-way encoded) contact identifiers — such as a hashed email address or phone number — together with event and device information, so the platform can match the conversion to the ad that led to it.
We do not send your design, street address, or precise location to advertising platforms.
If you request an AI-generated visualization of your design, an image of the design (not your contact information) is sent to an AI image-generation provider to produce the rendering.
We use an error-tracking service (currently Sentry) configured not to collect personal information by default. Error reports are tagged with an account identifier rather than your name or contact details.
If your browser sends the Global Privacy Control (GPC) signal, the Platform does not load its advertising pixels and does not record session replays for that visit.
The Platform does not currently respond to legacy "Do Not Track" browser settings.
Information may be retained:
Fluiid Scapes may retain archived backups after account termination.
Fluiid Scapes utilizes commercially reasonable security measures.
However, no method of transmission or storage is completely secure.
Accordingly, Fluiid Scapes cannot guarantee:
Users acknowledge these risks.
Fluiid Scapes may create and use aggregated or anonymized data derived from Platform activity.
Such information may be used for:
Aggregated information will not intentionally identify individual users.
The Platform is not intended for individuals under thirteen (13) years of age.
Fluiid Scapes does not knowingly collect personal information from children under 13.
Subject to applicable law, users may request:
Requests may be submitted through Company contact channels.
You may also delete your account and its associated personal information at any time from the My Account page. A minimal suppression record (your email address and its opt-out status) may be retained after deletion so that marketing opt-outs continue to be honored.
Depending on where you live, state privacy laws may grant you additional rights. We honor the rights described above for all users regardless of state of residence.
Fluiid Scapes reserves the right to verify identity before responding.
If Fluiid Scapes is involved in:
information may be transferred as part of the transaction.
Fluiid Scapes may update this Privacy Policy at any time.
Updated versions become effective upon posting.
Continued use constitutes acceptance of revised policies.
Fluiid Scapes, LLC
Mailing address: 17611 HWY 377 South, Cresson, TX 76035, United States
Email: info@fluiidscapes.com
Website: www.fluiidscapes.com
